Trust, the foundation of cooperative living, is an important part of all social relationships. There is no site—institutions, organisations, nation-states—where relationships can be sustained without trust.
In India, trust has currently become an important issue. Citizens are concerned about the trustworthiness of policies and practices that lie at the intersection of governance and economy.
Transactions are at the centre of all economic activities, conducted by a variety of economic actors. Hence, trust is a vital facilitator of transaction. Trust is seen here as relational trust, trust developed from and sustained by relationships between the trusting and the trusted.
Beginning with an overview of trust analysis across disciplines, the chapters analyse a range of transaction spaces and stakeholders engaged in making, sustaining and reconfiguring trust. The spaces include:
The different players and stakeholders in these transactions of trust include:
The authors have used multiple research techniques in order to locate and analyse the appropriate data. This is the first social science text to address the critical issue of trust in transactions.
Prasanta Ray is Professor Emeritus in Sociology, Presidency University, Kolkata, and Member, Calcutta Research Group.
Rukmini Sen is Professor, School of Liberal Studies, Ambedkar University Delhi, New Delhi.
List of Tables List of Figures List of Abbreviations Acknowledgements
Introduction Prasanta Ray and Rukmini Sen
PART I THEORETICAL ENGAGEMENTS
Chapter 1: Two Paradigms of Trust Sabyasachi Bhattacharya
PART II SITES AND SITUATIONS
Chapter 2: Trust as Relational Prasanta Ray
Chapter 3: Domestic Labour and Domestic Work(er) Domesticity as a Site of Contested Trust and Discipline Rukmini Sen
Chapter 4: Lifeworlds of Street Children in Kolkata City Trust and Economic Transactions Anwesha Paul (Das)
Chapter 5: Kinship, Social Network and the Rajbanshi Diaspora in Jaipur, Rajasthan An Examination of Trust Making and Trust Sustenance Ushasi Basu Roy Chowdhury
Chapter 6: Capability, Efficiency, Trust Work Experiences of Persons with Disabilities in India Nandini Ghosh
Chapter 7: Do Incentives Lead to Trust? An Empirical Study of Self-Help Group Bank Linkage (SBL) Programme in West Bengal Sujata Bera
Chapter 8: Trust and Loaning Formal-Informal Interactions in the Indian Credit Market Atanu Sengupta and Sanjoy De
Chapter 9: Trust and Performance A Study of Select Small Firms in West Bengal Sharmistha Banerjee and Mousumi Roy
Chapter 10: Labour, Capital and (Dis)trust Case Studies from West Bengal Subhanil Chowdhury and Supurna Banerjee
Chapter 11: The Small Farmers and the Large Trader in Neoliberal Times Narratives on Trust Formation Dipankar Das
Chapter 12: Trusting the ‘Unknown’ Impersonal Mediation and Development of New Business in E-commerce Anirban Sengupta
Chapter 13: Circuits of Capital in India Trust, ‘Informality’ and the Institution of the Family-owned Business Group Chirashree Das Gupta
Notes on the Contributors Index