Trust, the foundation of cooperative living, is an important part of all social relationships. There is no site—institutions, organisations, nation-states—where relationships can be sustained without trust.
In India, trust has currently become an important issue. Citizens are concerned about the trustworthiness of policies and practices that lie at the intersection of governance and economy.
Transactions are at the centre of all economic activities, conducted by a variety of economic actors. Hence, trust is a vital facilitator of transaction. Trust is seen here as relational trust, trust developed from and sustained by relationships between the trusting and the trusted.
Beginning with an overview of trust analysis across disciplines, the chapters analyse a range of transaction spaces and stakeholders engaged in making, sustaining and reconfiguring trust. The spaces include:
The different players and stakeholders in these transactions of trust include:
The authors have used multiple research techniques in order to locate and analyse the appropriate data. This is the first social science text to address the critical issue of trust in transactions.
Prasanta Ray is Professor Emeritus in Sociology, Presidency University, Kolkata, and Member, Calcutta Research Group.
Rukmini Sen is Professor, School of Liberal Studies, Ambedkar University Delhi, New Delhi.
List of Tables
List of Figures
List of Abbreviations
Prasanta Ray and Rukmini Sen
PART I THEORETICAL ENGAGEMENTS
Two Paradigms of Trust
PART II SITES AND SITUATIONS
Trust as Relational
Domestic Labour and Domestic Work(er)
Domesticity as a Site of Contested Trust and Discipline
Lifeworlds of Street Children in Kolkata City
Trust and Economic Transactions
Anwesha Paul (Das)
Kinship, Social Network and the Rajbanshi Diaspora in Jaipur, Rajasthan
An Examination of Trust Making and Trust Sustenance
Ushasi Basu Roy Chowdhury
Capability, Efficiency, Trust
Work Experiences of Persons with Disabilities in India
Do Incentives Lead to Trust?
An Empirical Study of Self-Help Group Bank Linkage (SBL) Programme in West Bengal
Trust and Loaning
Formal-Informal Interactions in the Indian Credit Market
Atanu Sengupta and Sanjoy De
Trust and Performance
A Study of Select Small Firms in West Bengal
Sharmistha Banerjee and Mousumi Roy
Labour, Capital and (Dis)trust
Case Studies from West Bengal
Subhanil Chowdhury and Supurna Banerjee
The Small Farmers and the Large Trader in Neoliberal Times
Narratives on Trust Formation
Trusting the ‘Unknown’
Impersonal Mediation and Development of New Business in E-commerce
Circuits of Capital in India
Trust, ‘Informality’ and the Institution of the Family-owned Business Group
Chirashree Das Gupta
Notes on the Contributors