Dynamics of Human Communication
Sarita Anand and Archna Kumar(Ed)
180 x 240 mm
Year of Publishing
Territorial Rights
Orient BlackSwan

Communication is the essence of our lives. The ability to communicate makes it possible to exchange views, opinions, agreements and disagreements. Communication is being recognised as a core competency for the successful realisation of personal and organisational goals.

Dynamics of Human Communication explains the core notions related to the discipline of communication and seeks to develop critical thinking about various theories and methods. It comprises four units:

•  Fundamentals of Human Communication studies the basics of communication as a subject.

•  Critical Factors in Human Communication deals with the way culture impacts communication.

•  Communication Systems discusses the various kinds of communication scenarios we enter into—intrapersonal, interpersonal, group and mass communication.

•  Communication with the Masses is devoted to one particular system of public communication which is gaining ground in today’s globalised world—mass communication.

Simply written and illustrated with figures and images,Dynamics of Human Communication has been designed for students across disciplines—science, commerce, humanities—with courses on communication in the curriculum. It will be a valuable text resource for students and scholars of home science who take courses in development communication.

Sarita Anand is Associate Professor, Department of Development Communication and Extension, Lady Irwin College, New Delhi.

Archna Kumar is Associate Professor, Department of Development Communication and Extension, Lady Irwin College, New Delhi.

List of Tables, Figures and Images 
Foreword by Arvind Singhal

UNIT I: Fundamentals of Human Communication

Chapter 1 | Human Communication: An Overview
Sunaina Batra and Sarita Anand
Meaning and Definition of Communication
Characteristics of Communication
Key Aspects of the Communication Process
Culture and Communication
History of Communication
Scope of Communication
Principles of Human Communication
Functions of Communication

Chapter 2 | Types of Communication
Neha Sharma and Sunaina Batra
Based on Levels of Communication Transactions
Verbal and Non-verbal Communication
Interpersonal and Mass Communication
Mediated and Unmediated Communication
Synchronous and Asynchronous Communication
Formal and Informal Communication

Chapter 3 | Process of Communication
Swati Kwatra and Sunaina Batra
Models of Communication
The Evolution of Communication Models
Elements of Communication

Chapter 4 | Barriers to Effective Communication
Neha Sharma and Sunaina Batra
Types of Barriers
Classification on the Basis of Nature of Problem
Classification on the Basis of Phases of Communication
Ways to Overcome Barriers and Achieve Effective Communication

UNIT II: Critical Factors in Human Communication

Chapter 5 | Culture and Communication
Komita Dhanda and Archna Kumar
Relationship between Communication and Culture
Understanding Cultural Meanings
Intercultural Communication

Chapter 6 | Perception
Nilanksha Sachdev, Komita Dhanda and Archna Kumar
Concept of Perception
Perception and Communication
The Process of Perception Formation
Perceptual Filters

Chapter 7 | Listening 
Ruchi Gaur and Komita Dhanda
Hearing vs Listening
Defining Listening
Listening and Empathy
Purpose of Listening
Process of Listening
Listening Differentials
Types of Listening
Developing Listening Competency
Steps for Effective Listening

Chapter 8 | Learning and Communication
Aparna Khanna, Komita Dhanda, Archna Kumar and Anjali Singh
Learning as a Communication Process
Characteristics of Learning
Domains of Learning
Adult Learning
Communication Aids and Learning

UNIT III: Communication System

Chapter 9 | Intrapersonal Communication
Tinny Dawar and Sarita Anand
Mapping the Self: Johari Window

Chapter 10 | Interpersonal Communication
Tinny Dawar and Sarita Anand
Nature of Interpersonal Communication
Motivations for Interpersonal Communication
Interpersonal Communication and Relationship Development
Aspects Influencing Interpersonal Communication
Theories of Interpersonal Communication
Interpersonal Communication and Conversation
Interpersonal Communication and Conflict
Building Interpersonal Competence

Chapter 11 | Small Group Communication
Sunaina Batra and Tinny Dawar
Characteristics of Small Group Communication
Theories of Small Group Communication
Functions of Small Groups
Stages of Group Formation
Group Processes
Communication Apprehension in Small Groups
Conflict Resolution

Chapter 12 | Organisational Communication
Shweta Anand and Tinny Dawar
Concept of Organisational Communication
Role of Organisational Communication
Characteristics of Organisational Communication
Functions of Communication in an Organisation
Aspects of Organisational Communication
Communication Flow in Organisations
Factors Affecting Effective Organisational Communication
Achieving Effective Communication in an Organisation

UNIT IV: Communicating with the Masses

Chapter 13 | Public Communication
Aparna Khanna and Sonia Sain
Everyday Public Speaking
Benefits of Public Speaking
The Process of Public Speaking
Models of Public Speaking
Ethics in Public Communication
Apprehension in Public Speaking
Developing a Public Speech and Speech Delivery
Presentation Aids and Public Speaking

Chapter 14 | Mass Communication
Sweta Suman and Sarita Anand
Key Aspects and Definitions
Elements of Mass Communication
Mass Communication as the Fourth Estate
Effects of Mass Communication
Functions of Mass Communication

Chapter 15 | Models and Theories of Mass Communication
Sweta Suman and Sarita Anand
Models of Mass Communication
Paradigm Shift in Mass Communication Theories
Theories of Mass Media and Governance
Mass Communication in Transition

Chapter 16 | Media for Mass Communication
Sweta Suman and Sarita Anand
Broadcast Media
Mass Media Professions

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