Textbook of Business Communication is designed to help undergraduate students of commerce acquire a keen understanding of the nuances and mechanics of business communication. Split into six units, the book covers comprehensively the topics of communication and methods, with special focus on business, soft skills needed to support verbal communication, business correspondence, report writing and the use of technology in business communication. The book also comes equipped with practical exercises that help students gain a thorough understanding of the concepts being explored. The book has been prepared to make students aware of the importance of communication in business settings, to help them understand how it works and to develop the related skills through practice.

R.B.Suryawanshi has worked as a member of the Faculty of Commerce (University of Pune) and a principal for the last twenty-five years. He is presently Chairman of the university’s Board of Studies for Business Practices, Member of the Academic Council, Senate Member and Member B.U.T.R.

Anjali P. Kalkar, who has taught at the graduate and postgraduate levels, is presently working as Principal-in-Charge of the Indira College of Commerce and Science, Pune. She is also Member of the Academic Council and Chairperson of the Board of Studies for Foreign Trade, University of Pune.

Amlanjyoti Sengupta is presently working as a lecturer in English at the Indira College of Commerce and Science, Pune. He has presented papers at both national and international conferences.

Preface
An Introduction to Communication
Soft skills and Personality Development
Business Correspondence
Notices, Agendas and Minutes
Report Writing
Electronic Media and Communication